Legal

SMS Terms and Conditions

Effective September 23, 2026

Before publishing: Replace the bracketed legal name, email, and phone number with the exact information used in the 10DLC registration.

These SMS Terms and Conditions govern the Kioku Mail messaging program operated by [EXACT LEGAL LLC NAME], doing business as Kioku Mail.

Program description

Kioku Mail is a user-initiated, transactional text-to-postcard service. When you text a message to [SMS PHONE NUMBER], we may send messages necessary to receive your submission, confirm your mailing address, provide a secure payment link, answer support requests, and give order or fulfillment updates.

How to opt in

You opt in by initiating a text message to the Kioku Mail phone number. Your initial message is a request to use the service and to receive transactional replies related to that request. We do not enroll you in recurring promotional marketing through this interaction.

Message frequency and charges

Message frequency varies according to your interaction and the number of orders you place. Message and data rates may apply. Contact your wireless carrier for information about your messaging plan.

Opt out

Reply STOP to cancel at any time. After you send STOP, we may send one confirmation message and will stop sending messages unless you initiate a new request or otherwise opt in again.

Help

Reply HELP for assistance or email [BUSINESS EMAIL].

Delivery and carrier responsibility

Wireless carriers are not liable for delayed or undelivered messages. SMS availability may vary by carrier, device, and location. We do not guarantee that every message will be delivered.

Eligibility and acceptable use

You must have authority to use the mobile number and mailing address you provide. You may not use Kioku Mail to submit unlawful, threatening, abusive, fraudulent, or infringing content. We may decline or cancel an order when reasonably necessary to protect the service or comply with law.

Privacy

Our handling of personal information and mobile opt-in data is described in our Privacy Policy.

Changes and contact

We may update these terms as the service changes. Revised terms will be posted here with a new effective date. Questions may be sent to [BUSINESS EMAIL].